In most request for proposals (“RFPs”) that deal with the overall client-law firm relationship (as opposed to a matter-specific RFP), you will see questions asking law firms about “value-added” services. By value-added, they mean free.

In the 2018 Buying Legal Council Survey, the responses were particularly interesting to the question, “What are your preferred value-added services being provided from law firms and legal service providers?” Here’s my analysis of the top five answers, and some things for law firms to consider before agreeing to these conditions.

Click here to read the article authored by Matthew Prinn of RFP Advisory Group to learn the top 5 items that clients are asking for in RFPs from law firms that they want as “added-value”